LEGAL REFERENCE

Your Privacy Matters to Us

We've built caritogel around your trust. This privacy policy shows exactly how we handle your account details, payment information and personal data across every part of our platform...

Data ProtectionPayment SecurityAccount PrivacyTransparencyYour Control
caritogel Your Privacy Matters to Us

How We Protect Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team directly with any concerns about how we handle your data. We respond to all privacy inquiries within 48 hours and can walk you through your account settings.
Account Settings You control what information stays visible on your profile. Log in anytime to review, update or remove personal details. Your preferences sync across all your sessions.
Data Access Request Want to see everything we have on file about you? Submit a request through your account dashboard and we'll compile a full report of your stored information within seven business days.
TRUST MARKERS

Why Your Privacy Is Safe With Us

Encrypted Connections

Every transaction and login uses SSL encryption. Your payment details — whether you're funding via DANA, OVO, GoPay or QRIS...

No Data Sharing

We keep your personal information strictly confidential. Payment processors see only what they need to complete your deposit. We never...

Regular Security Audits

Our systems undergo independent security reviews quarterly. We test for vulnerabilities, patch weaknesses immediately and maintain compliance with data protection...

Transparent Logging

We log account access and keep records of login attempts so you can spot unauthorized activity. Review your login history...

Secure Password Storage

Your password is hashed and salted — we never store it in plain text. Even our team cannot see your...

Compliance Framework

We follow data protection principles aligned with regulations in supported Indonesian regions. Our privacy practices are reviewed regularly to ensure...

How Our Privacy Policy Stands

Clear LanguageWe explain our privacy practices in plain English, not legal jargon. You'll understand exactly what data we collect and why.
Your Rights Front and CenterYou can request, review, update or delete your personal information anytime. We make the process straightforward through your account settings.
No Hidden ClausesThis policy covers everything. We don't bury important details in footnotes or appendices. What you see is what applies to your account.
Payment Data SeparationYour DANA, OVO, GoPay and QRIS details are handled by certified payment partners. We don't store full card or wallet numbers on our servers.
Breach NotificationIf we ever detect unauthorized access to your account, we notify you immediately and guide you through securing your information.
Regular UpdatesWe review this policy annually and notify you of any material changes. You'll always know what's changed and why.
Accessible SupportOur privacy team is available via email and live chat. We answer questions about your data, your rights and how we protect both.

What Defines Our Privacy Approach

Account Ownership

Your account belongs to you alone. We never access your funds, change your settings or view your session history without your permission or a legal requirement.

Minimal Data Collection

We ask only for information we need: your name, email, phone and payment method. We don't track your browsing history outside caritogel or build profiles for resale.

Session Privacy

Your gameplay, bets and lobby activity stay private. We don't share session details with third parties, advertisers or other players. Your account is yours alone.

Payment Partner Trust

DANA, OVO, GoPay and QRIS handle your deposits through their own secure systems. We coordinate with them but never see your full payment credentials.

Withdrawal Transparency

When you request a payout, we process it directly to your registered payment method. You control where your winnings go and can update your payout details anytime.

Cookie Clarity

We use cookies to remember your login and improve your experience. You can disable non-essential cookies anytime. We explain what each cookie does in our settings panel.

Privacy Questions Answered

We collect your name, email, phone number, date of birth and payment details to create your account and process deposits via DANA, OVO, GoPay or QRIS. We also log your IP address and device type for security. We don't collect data beyond what's needed to run your account safely.

We keep your account information as long as your account is active. After you close your account, we retain records for seven years to comply with financial regulations in supported regions. You can request deletion of non-essential data anytime.

Yes. Log into your account, go to Settings, and select 'Download My Data.' We'll compile everything we store about you — your profile, transaction history, login records and preferences — into a file you can download within seven business days.

Your payment details are encrypted and handled by certified payment processors. We never store full card or wallet numbers. DANA, OVO, GoPay and QRIS transactions use their own security layers, and we coordinate securely without seeing sensitive credentials.

No. We never sell, rent or share your personal information with marketers, advertisers or third parties. Payment processors see only what they need to complete your transaction. Your data stays with caritogel.

We monitor our systems continuously for unauthorized access. If a breach occurs, we notify you immediately via email and guide you through securing your account. We also report the incident to relevant authorities in supported regions.

Yes. You can close your account anytime from your Settings. We delete your profile and personal details immediately. Transaction records are kept for seven years for regulatory compliance, but your gameplay history and preferences are removed.